Privacy Policy

Last updated: November 11, 2026

How Information Supports a Shopping Journey

A visitor reading a product page shares different information from someone requesting delivery or asking us to investigate a missing parcel. This Privacy Policy follows those activities so you can understand what information may be involved, why it is used, and what choices you may have. It applies to the Jevsino storefront at jevsino.com and our related customer communications. Shaanxi Guochengran Trading Co., Ltd. is the operating business responsible for its own processing of customer information. Independent commerce, payment, and logistics organizations may have separate legal responsibilities for some processing.

1. Age, Minors, and Legal Capacity

Jevsino's purchasing and customer-account functions are intended for individuals who are at least 18 years old and have the legal capacity to enter into a binding contract. By placing an order or opening an available purchasing account, you confirm you meet both requirements. People under 18 must not purchase or use customer purchasing accounts, even with parental or guardian permission.

We do not knowingly solicit information from people under 18 for purchases, accounts, or promotional subscriptions. Where we learn that information was collected from a minor in circumstances requiring deletion, we take appropriate action subject to lawful recordkeeping obligations. A parent or guardian may raise a concern at service@jevsino.com.

2. Visiting, Searching, and Using a Cart

Accessing the site can generate technical records such as IP address, browser version, operating system, device characteristics, language, referring source, approximate location inferred from network data, request times, and session identifiers. Searches, product views, selected variations, and cart activity may be associated with a session. We use necessary information to display pages, maintain a working cart, identify technical errors, and help prevent abuse. Optional analytics or advertising processing, where enabled, is subject to applicable notices and choices.

3. What You Provide at Checkout

An order may require your name, billing and delivery addresses, contact email, phone number, chosen items, quantities, payment status, order references, delivery instructions, tracking details, and related return or refund records. These details are used to administer purchases, arrange delivery, provide transaction communications, resolve order concerns, and comply with legal obligations.

Payment methods presented at checkout may involve an independent payment organization processing sensitive financial credentials. We may receive transaction identifiers, authorization results, or refund status rather than all credentials submitted to that organization. Never send full payment-card details, security codes, or passwords in an ordinary email.

4. When You Contact Us or Make a Choice

Customer-service messages can include contact information, order references, explanations, and photographs you choose to send. We process what is relevant to understand an inquiry, verify the correct transaction, and provide follow-up. If you opt in to promotional communication, we may use your email and subscription preferences to administer that choice. We may request reasonable proof of identity before disclosing private records or fulfilling sensitive requests.

5. Purposes and Lawful Grounds

Information supports the operation and security of the store, contract fulfillment, payment confirmation, shipping, customer assistance, returns and refunds, prevention of fraud, legal compliance, and proportionate service improvement. Where a jurisdiction requires an identified legal basis, this may be contractual necessity, a legal obligation, or a permitted legitimate interest in system security and reliable service. Consent may be relied upon for particular optional tracking or promotional activities where required. Withdrawal of consent affects future processing based on it, not lawful past processing or independent retention duties.

6. Who Is Involved in Processing

Shopify: The storefront uses Shopify commerce infrastructure. Depending on the functions used, Shopify may process website sessions, cart contents, account information, checkout records, and orders. Shopify may have its own responsibilities and privacy disclosures for processing it determines independently.

Delivery and payment: Carriers and fulfillment services can receive recipient and shipment information to deliver an order. Payment organizations can receive transaction information to authorize a charge or provide a refund.

Technical and communication support: Providers assisting with site operation, security, customer communications, or support may process information needed for those services. Optional measurement and advertising organizations may be involved where the relevant features are enabled and legally permitted. We do not represent that any named optional analytics or advertising platform is active.

We may also disclose information in response to valid legal requests, for appropriate fraud or security investigations, to protect rights or safety, or in a lawful business transaction subject to required safeguards. Some recipients act on our instructions; others have independent legal responsibilities.

7. Cookies and Customer Privacy Choices

Necessary cookies or similar storage may preserve cart selections, maintain a session, enable account functions, and protect checkout. Optional technology, if used, may measure site usage or support advertising. Browser settings can restrict many cookies, although blocking necessary storage may impair shopping. Where the store makes a Your Privacy Choices control available, it may provide additional options relevant to your location and the processing concerned. Required consent or opt-out rules apply to non-essential tracking where relevant.

8. Marketing and Targeted Advertising

If you receive promotional emails, you may withdraw from them using an available unsubscribe method or by writing to service@jevsino.com. Necessary messages about your orders remain separate. Depending on your location and applicable law, you may also have rights to opt out of qualifying targeted advertising or personal-information sale or sharing. You can contact us to exercise an applicable right. Where mandatory law requires recognition of eligible browser opt-out signals, including Global Privacy Control, we handle them as required. Opting out of advertising does not generally prevent processing necessary to fulfill a purchase or protect transactions.

9. Processing Across Borders

E-commerce infrastructure, payment services, and delivery providers may operate in different countries. Information may be accessed or processed outside the jurisdiction where you live. Where transfer safeguards are required, legally recognized measures are used. Mandatory privacy protections continue to apply.

10. Retention According to Purpose

We retain different records for different lawful purposes. Transaction records can be required for accounting, tax, payment disputes, and consumer claims. Support correspondence may be held while a case is unresolved and for reasonable follow-up. Security records may assist incident investigations, and subscription preferences may be retained to honor opt-outs. When no lawful purpose remains, information is deleted, de-identified, or otherwise handled as required. An ongoing dispute or mandatory retention rule may extend a period.

11. Security and Responsible Communication

We use reasonable organizational and technical safeguards intended to reduce loss, alteration, misuse, and unauthorized access. Independent providers may apply their own protections. No system can guarantee perfect security. Please protect any account credentials and avoid sending unnecessary sensitive information through email.

12. Your Rights and How to Ask

Depending on applicable law, you may have rights to request access, correction, deletion, portability of certain data, restriction of or objection to processing, withdrawal of consent, and opt-outs for qualifying marketing or advertising uses. Some jurisdictions also offer a right to appeal a privacy decision or complain to a regulator. Lawful exceptions and reasonable verification may apply. We do not unlawfully discriminate against customers exercising protected rights.

Send requests to service@jevsino.com and describe the information or right concerned. Provide enough detail to help locate the record without including unnecessary sensitive information. We handle requests within applicable legal deadlines and explain an appeal process where required.

13. External Services and Changes

Independent websites and services may follow their own privacy notices. We may update this policy as practices or legal obligations change, with additional notice or consent where required. The updated version will be made available through the store.

Business and Contact Information

Operating Company: Shaanxi Guochengran Trading Co., Ltd.

Unified Social Credit Code (USCC): 91611101MAK6HKLQ2M

Company Address: Room H1037, Unit 2, Building 6, Phase 2, Airport Economic Industrial Park, Airport New City, Xixian New Area, Shaanxi Province

Support Email: service@jevsino.com

Contact Phone: +86 15268714359

Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)

Website: jevsino.com